By Rehana Webster
To increase ones effectiveness while delivering training, I find the skill of matching and mirroring the group’s collective belief system is very helpful.
It will deepen rapport with the group and allow the participants to feel understood at a deep level and therefore more open to new ideas and practicing newly acquired skills.
I use a pre-workshop questionnaire, which allows me to gather information about the group. I can make the questionnaire flexible and change it to suit my needs and gather the type of information I feel would best help me help my students.
Included in the questionnaire are details such as age, education, affiliations, clubs, hobbies, reading preferences, and so on. This gives me a bird’s-eye view into the audience. I can pick out the shared common beliefs and apply them in the learning experience.
For example, I had a group of people whom I trained in beginning EFT. I had found out that they belonged to the same church group. This gave me the opportunity to embed my language with the appropriate language and, more important, to use biblical metaphors in the delivery and examples of the EFT teaching.
It was a joy to watch, as the examples were so meaningful to this group. The training resounded well with their deeply held beliefs and ethos in general.
I intertwined the biblical stories of the prodigal son and the Good Samaritan with the utmost importance of building our homes on solid foundations! And how EFT, with persistence, clears up old and rotten foundations.
Other methods I used were direct quotes from the New Testament. I quoted liberally from the teachings of Jesus, especially those having to do with judgment and blame. Among my favorite metaphors are "casting pearls before swine" and "getting the mote out of one’s own eye first."
When I work with, let’s say, scientific types like nurses, doctors, or engineers, then I use metaphors relevant to their professions. For instance, when working with engineers, I have used language they would be comfortable with. I talk about building bridges, earthworks, dams, structures, steel density and strength, wind velocity, and so forth.
The more information one can gather about the audience the more the chance of successfully building rapport with the group.
If the group is mixed, there is always some common belief you can find and work with. Sometimes there may be opposing or several beliefs. Use them all. Expand your training skills and knowledge, and have fun!