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Phone Psychotherapy & Dropout Rates

by Dawson Church, PhD

According to a study published in the peer reviewed journal Clinical Psychology, fewer clients drop out of psychotherapy delivered over the phone than drop out of in-person psychotherapy.

Examining 12 different studies, the authors of this study found that the average attrition rate for phone clients was only 7.6%, compared with 46.9% for in-office sessions.1

So while clients often start therapy with a strong motivation towards personal transformation, that motivation can drop off over time. Phone therapy may be more effective in keeping them in treatment, perhaps because it’s so convenient.

A study of the results of EFT delivered over the phone versus in-person office visits examined the differences in PTSD levels of veterans before and after six sessions. It found that 67% recovered from PTSD via phone, while 91% recovered after the office sessions. The results were statistically significant.2

However, that 67% rehabilitation rate is much higher than most kinds of therapy, and not to be dismissed, even though office sessions produce better results overall.3


1 Phone Psychotherapy. Louise Chang, MD, WebMD, Sep 23, 2008.

2 Hartung, J., & Stein, P. (2012) Telephone delivery of EFT remediates PTSD symptoms in veterans: A randomized controlled trial.

3 Energy Psychology: Theory, Research, & Treatment, 4(1), 33—42. doi:10.9769.EPJ.2012.4.1.JH).

dawson-church-phd-headshotDawson Church, PhD, is an award-winning science writer with three best-selling books to his credit. The Genie in Your Genes was the first book to demonstrate that emotions drive gene expression. Mind to Matter showed that the brain creates much of what we think of as “objective reality.” Bliss Brain demonstrates that peak mental states rapidly remodel the brain for happiness. Dawson has conducted dozens of clinical trials, and founded the National Institute for Integrative Healthcare (NIIH) to promote groundbreaking new treatments. Dawson shares how to apply these health and performance breakthroughs through EFT Universe.


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